SHIPPING & RETURNS
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● International: 10–20 business days
[Covid-19] When will I get my order?
Our fulfillment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
RETURN & EXCHANGE POLICY
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you or your customers notice an issue on the products or anything else on the order,
HOW SOON WILL I GET MY REFUND?
All refunds will be credited to your original form of payment within 10 business days (2 weeks) from when your package was returned.
WHAT ITEMS ARE RETURNABLE?
Items that were purchased and delivered within the last 30 days.
WHAT ITEMS ARE NON-RETURNABLE and NON-REFUNDABLE?
Final sale items
Items without tags
Free gifts or promotional items with retail value